Student Policies

Holy Spirit College - Student Grievance Policy 

1. A student who has a concern with a department of Holy Spirit College has 30 days from the time the concern occurs to initiate a complaint.

2. A student who has a concern with a department of Holy Spirit College should first make an appointment to meet with the appropriate College representative who oversees that department. Upon meeting, the College representative has 15 business days to address the student concern. Some specific departmental examples are as follows:

a. A student who has a concern with a particular course (for example, a course policy or course content) should first make an appointment to meet with the faculty member responsible for that course.

b. A student who has a concern with a work-study assignment (for example, with an assigned task or expectation) should first make an appointment to meet with his or her work-study supervisor.

c. A student who has a financial concern (for example, with invoicing or payment processing) should first make an appointment to meet with the College business officer.

d. A student who wishes to withdraw from a class before the midpoint of a semester should notify the Academic Dean and access the process for formal withdrawal and information on tuition refund as specified in the Student Refund Policy.

e. A student who has a concern with student records or the graduation process should first make an appointment to meet with the College registrar.

3. Should the student concern not be resolved by the appropriate College representative within 15 business days (or if a student has a different concern than those listed above), the student should request an appointment to meet with the Academic Dean. Upon meeting, the Academic Dean has 15 business days to address the student concern.

4. Should the student concern not be resolved by the Activing Provost within 15 business days, the student should request an appointment to meet with the College President. Upon meeting, the College President has 15 business days to address the student concern. The College President will make the final institutional decision regarding any unresolved student concern.

5. Students with a serious disciplinary concern involving suspension or dismissal may request to meet with the College President at any time. Upon meeting, the College President has 15 business days to address the student concern. In such cases, the College President will make the final institutional decision.

6. Appeals regarding final institutional decisions may be made to: Georgia Nonpublic Postsecondary Education Commission (GNPEC) 2082 East Exchange Place Suite 220 Tucker GA 30084, (770) 414-3300. Also see: http://gnpec.org/consumer-resources/

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